Design

The RIM BlackBerry Curve 8520 is probably most notable for its design, since it brings a couple of new tricks to the table. The overall look of the phone, however, is similar to the Curve 8900, and the two models actually share the same measurements at 109mm tall by 60mm wide by 13.9mm thick. The Curve 8520 is a smidge lighter at 106g, and while lightweight, we thought the phone felt slightly plasticky. However, the black model features a soft-touch finish along the outside edges preventing the smartphone from feeling too slick. T-Mobile also offers the smartphone in a frost color.

Since the Curve 8520 is a lower-end model, it doesn’t possess the same high-resolution display as the Curve 8900. Instead, the 2.46-inch TFT display shows 65,000 colors at a more lowly 320 x 240-pixel resolution. While obviously not as sharp–images and text aren’t as smooth and show some pixelation–the screen is still clear and bright. You can adjust the screen’s brightness and backlight time as well as the theme, font size, and more through the Settings menu.

Below the display, you’ll find one of the new features of the BlackBerry Curve 8520: The optical trackpad. Sandwiched between the Talk and End keys, menu shortcut, and back button, the trackpad replaces the trackball navigator that has become a BlackBerry staple since the debut of the original BlackBerry Pearl, and though many fear change, we have to say the transition from the trackball to the optical trackpad was quite easy.

We were pleasantly surprised at how responsive the trackpad was, much more so than the one found on the Samsung Omnia. Aside from the difference in feel (flat versus spherical), it wasn’t much of a change, and we didn’t have to alter any of our habits. Scrolling through pages and menus was smooth, and you can even adjust its sensitivity via the Settings, Screen/Keyboard menu. You can also press down on the trackpad to select items.

Also new to the BlackBerry Curve 8520: The dedicated media keys on top of the device. You get buttons to advance and playback files and play/pause. The latter also doubles as a mute button while on calls. As intended, they’re convenient for controlling the media player and work for both music and video, though you can’t use the back/forward buttons to go through photos. The multimedia experience is made even better by the inclusion of a 3.5mm headphone jack on the left side of the device.

Also on the left spine is a micro-USB port and customizable convenience key, while a volume rocker and another user-programmable button are on the right. The aforementioned controls are slightly different in that they’re slight bumps along the surface rather than the traditional buttons you’re used to seeing on a BlackBerry. They’re interesting to say the least but work just fine. On the back, you’ll find the camera while the microSD expansion slot is located behind the battery cover, though the latter is just a tad difficult to take off without a release switch.

Last but not least, we’ve got the Curve 8520’s full QWERTY keyboard. It’s largely similar to the 8900’s; the buttons are slightly smaller and packed close together, so users with larger fingers might have some problem. However, we were able to find our groove after a while and could easily type messages. The number keys share space with letters on the left side, though they’re not as easy to spot at a glance since the charcoal gray buttons don’t stand out against the black keyboard whereas the 8900 highlighted them in white.

T-Mobile packages the RIM BlackBerry Curve 8520 with an AC adapter, USB cable, a 1GB microSD card, a wired stereo headset, a software CD, a recycling envelope, and reference material.

Features

As an entry-level device, the RIM BlackBerry Curve 8520 isn’t quite as full featured as the BlackBerry Curve 8900 or the T-Mobile Dash 3G. It lacks 3G support and GPS but still delivers on the core functionalities. We’ll start with the most basic and important of them all: The phone capabilities.

The Curve 8520 offers quad-band world roaming, a speakerphone, voice-activated dialing, smart dialing, conference calling, speed dial, and text and multimedia messaging. Bluetooth 2.0 is also onboard with so you can pair the handset with a mono and stereo Bluetooth wireless headsets or hands-free kits for hassle-free communication on the go. Other supported Bluetooth profiles include dial-up networking, serial port, audio source, and audio/video remote.

The address book is limited only by the available memory (the SIM card holds an additional 250 contacts) with room in each entry for multiple phone numbers, email addresses, work and home addresses, job title, and more. Of course, you can assign each contact a photo, a group ID, or a custom ringtone for caller ID purposes as well.

In addition to cellular calls, you can make and receive unlimited calls over a wireless network with the Curve’s integrated Wi-Fi and T-Mobile’s Unlimited HotSpot Calling plan. The minutes aren’t deducted from your cellular plan, but there’s a catch in that you have to sign up for a HotSpot Calling plan, which starts at US$9.99 per month. The Wi-Fi also comes in handy for cruising the Web, since the smartphone only supports T-Mobile’s EDGE network.

Of course, another main source of communication is through email. The Curve 8520 can sync with your company’s BlackBerry Enterprise server, with support for Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise, to deliver corporate email in real time. With BlackBerry Internet Service, you can also access up to 10 personal/business POP3 or IMAP4 email accounts. The smartphone also comes preloaded with several instant messaging clients, including Yahoo, AIM, Windows Live, Google Talk, and ICQ.

Got attachments? No problem. There’s an attachment viewer for opening Microsoft Word, Excel, PowerPoint, Corel WordPerfect, PDF, JPEG, GIF, and more. In addition with BlackBerry OS v.4.6.1.259, the DataViz’s Documents to Go Suite is included on the device but it’s only the Standard Edition so if you want the ability to create new documents, you will have to upgrade to the Premium Edition. Other personal information management tools include a calendar, a task list, an alarm clock, a voice recorder, and a calculator. BlackBerry’s Desktop Software (included on the package CD) can help you sync your data and media files from your PC to your BlackBerry, meanwhile Mac users have been left to get third-party apps like PocketMac for BlackBerry to do the same. However, RIM has announced that it will finally release a BlackBerry for Mac desktop software this September, so relief is on the way.

There isn’t much else in the way of extras. However, BlackBerry App World is preloaded so you can easily download social networking apps, such as Facebook, Flickr, MySpace, as well as all sorts of other apps, games, and utilities from the catalog. However, keep in mind that you can only save apps to the phone’s main memory, which isn’t much at 256MB, and not to the microSD card.

As such, you’ll probably want to save all your multimedia files to the storage card. The Curve 8520’s media player supports MP3, WMA9/WMA9 Pro/WMA10, AAC-LC, AAC+, eAAC+, AMR-NB, and MIDI music files, and MPEG4, WMV2, H.263, and H.264 video clips. The photo viewer also supports BMP, JPG, PNG, TIF and WBMP files. For your own photos, the smartphone offers a 2-megapixel camera with video recording capabilities and 5x digital zoom. Picture quality was pretty good. Images were clear and colors, while not the most vibrant, didn’t have a weird orange or grayish tone like some other camera phones.

Performance

We tested the quad-band (GSM 850/900/1800/1900; GPRS/EDGE) RIM BlackBerry Curve 8520 in San Francisco using T-Mobile service and call quality was quite good. We didn’t notice any type of voice distortion or background noise during calls and had no problem using an airline’s voice automated system. Friends also had good things to say about the call quality, and they were even more impressed when we turned on the speakerphone; they didn’t notice a difference in sound. Unfortunately, we did notice a change, as speakerphone calls sounded a bit distant and hollow. We paired the smartphone with the Logitech Mobile Traveller Bluetooth headset and the Motorola S9 Bluetooth Active Headphones.

The Curve 8520 is quite a snappy device, and we didn’t encounter any problems during our review period. Though the smartphone only supports EDGE speeds, the Web browsing experience wasn’t too painful (the Curve’s HTML Web browser is another story and could use some work in the navigation department). CNN’s mobile site loaded in 7 seconds and ESPN Mobile came up in 17 seconds. Getting apps over the network required a little more patience as the 1.5MB Slacker Radio app took 3 minutes and 30 seconds to download.

The RIM BlackBerry Curve 8520 features an 1,150mAh lithium-ion battery with a rated talk time 4.5 hours and up to 17 days of standby time. We are still conducting our battery drain tests, but we will update this section as soon as we have final results. According to FCC radiation tests, the Curve 8520 has a digital SAR rating of 1.22 watts per kilogram.

[Bonnie Cha]

Blackberry Bold 2 (Onyx) Review

Blackberry Storm 2 (Odin) Review

Design

At first glance, the RIM BlackBerry Storm 2 doesn’t look that much different from its predecessor. In fact, the Storm 2 even has the exact same dimensions as the original model, measuring 112.5 x 62.2 x 14mm and weighing 160g. However, on closer inspection, you’ll notice some subtle changes. For example, the Storm 2 sports a tinted chrome ring around the edges rather than a silver one. Also, the side controls–a customizable convenience key on the left and a volume rocker and a second shortcut key on the right–feature a soft-touch finish, similar to the controls found on the RIM BlackBerry Curve 8520.

The biggest change to the BlackBerry Storm 2, however, isn’t visible to the naked eye. RIM has revamped its SurePress technology, so instead of a mechanical suspension system, there are now electronic activators beneath the display that give off an impulse that simulates the feel of a click. It’s pretty neat technology that provides several advantages over the previous SurePress screen. First, it provides a more uniform feel across the screen and as you press down on icons or use the keyboard, you’ll notice that aside from some slight depression around the four corners, the display doesn’t physically move like before. In addition, when the phone is completely off, the screen doesn’t move at all.

The electronic SurePress technology also allows for key rollover and faster typing. This means you can now press two keys at once, so for example, if you want to capitalize a letter, you can now hold down the Shift key while pressing the letter key instead of having to do it one at a time like before. The Storm 2 also supports multitouch for copy/paste so you can place one finger at the beginning of the text and then the other at the end of the selection and then cut/copy/paste. Some other user interface enhancements include inertial scrolling with snap back and updated spin boxes for the clock, date, calendar, more animated transitions, and so forth. The navigation controls (Talk and End keys, back button, and BlackBerry menu key) are also integrated into SurePress so they’re no longer separate buttons; holding down the BlackBerry menu button will also bring up the application switcher.

You do get a full QWERTY keyboard in both portrait and landscape mode. With the new technology, the keyboard did feel easier to use and more precise than the previous Storm’s, but we still made multiple mistakes when typing messages. With practice, of course, it gets better, and the smartphone offers predictive text and autocorrection.

In all, we’d say the new SurePress interface is better than the previous version, but it still doesn’t feel as precise as some of the other touchscreen smartphones. There were numerous times when we’d try to select something from a list menu, and it ended up picking the item below it. SurePress certainly sets the BlackBerry Storm apart from the crowd, and we understand the concept behind it, as it makes the transition for traditional QWERTY BlackBerry users to an all touchscreen phone easier. However, it takes some acclimation and similar to the SureType keyboards, we think it’s something you’ll either learn to like or hate.

The display itself measures 3.2 inches diagonally and has a half-VGA resolution (480 x 360). The glass capacitive touchscreen also features a built-in accelerometer and a proximity sensor (RIM calls it face detection) so the screen will turn off when you’re on a phone call to prevent accidental mispresses. Along the top edge of the Storm 2 is a power/lock button and a mute button; there’s a Micro-USB port along the left spine and a 3.5mm headphone jack on the right. Finally, the SIM card and microSD expansion slots are located behind the battery cover.

Our review unit came packaged with an AC adapter, a USB cable, a stereo headset, and a 16GB microSD card. Contents of Verizon’s final sale package might vary, but RIM did say that a number of carriers have signed on to include a 16GB memory card in the box.

Features

The RIM BlackBerry Storm 2 brings several notable additions in the features department, including built-in Wi-Fi, more memory, and an updated operating system that brings a number of enhancements to the smartphone’s various applications and some of the aforementioned UI improvements. We’ll discuss some of the highlights of BlackBerry OS 5.0 below as we talk about the smartphone’s functions. We should also note that RIM and Verizon have posted a BlackBerry OS 5.0 software update for the original Storm, which you can download for free from Verizon’s Web site or RIM’s site.

Getting back to the Storm 2, the smartphone is the first CDMA BlackBerry to offer Wi-Fi. There are some who question the need for Wi-Fi when a device has 3G support (the Storm 2 is EV-DO Rev. A capable), and we always say, why not? It provides faster speeds and there will be times when you may be out of a 3G coverage zone, so it’s nice to know that you have an alternative method of getting online. We’re also glad to see that Verizon is offering more Wi-Fi-enabled smartphones, since it’s been a little stingy in the past.

BlackBerry OS 5.0 brings some improvements to the BlackBerry browser (no WebKit version yet). It promises quicker page renderings and speed improvements because of faster JavaScript and CSS processing. JavaScript is also enabled by default now. In addition, the browser supports BlackBerry widgets and Google Gears. There was some talk that OS 5.0 would bring tabbed browsing to BlackBerrys, but we didn’t see it on our version. Also, while RIM has joined Adobe’s Open Screen Project to bring Flash Player to its browser, the company said it still has a long road of work ahead. It does support real-time streaming protocol, however, so you can watch streaming videos from sites like mobile YouTube.

Like its predecessor, the Storm 2 is a world phone and ships with a SIM card. The handset’s dual-mode functionality allows it to automatically switch from Verizon’s dual-band CDMA network here in the States to international quad-band GSM networks, so you can still make calls and receive data while traveling. Just remember that your calling freedom remains somewhat curtailed. When in the United States you must use Verizon’s network, while overseas the Storm is locked to Verizon’s roaming partners.

In addition to voice coverage, the BlackBerry Storm 2 supports the 2100MHz UMTS/HSDPA band, so you can get 3G support overseas, while working on Verizon’s EV-DO Rev. A network domestically. In all, you’ll get voice coverage in 220 countries and data coverage (email and Internet) in 175 countries. As always, be sure to check the international roaming rates for voice calls and text messages before you head off on your trip: Verizon’s rates can get pretty pricey in some areas, ranging from 69 cents up to US$4.99 per minute. You can find the carrier’s international plans here.

Other phone features include a speakerphone, voice-activated dialing, smart dialing, conference calling, speed dial, and text and multimedia messaging. With BlackBerry OS 5.0, text messages now have threaded chat view and RIM has even added emoticons for your use. The Storm 2 also supports Visual Voice Mail, but be aware that this service costs an additional US$2.99 per month. The phone book is only limited by the available memory with room in each entry for multiple numbers, email addresses, work and home address, job title, and more. For caller ID purposes, you can attach a contact photo, group ID, or a custom ringtone.

Bluetooth 2.0 is onboard with support for wireless headsets, stereo Bluetooth (A2DP/AVCRP), hands-free kits, phone book access, serial port, and dial-up networking. The latter allows you to use the Storm 2 as a wireless modem for your laptop, but to use the feature, you will need to sign up for Verizon’s Mobile Broadband Connect plan, which ranges from US$39.99 per month for 250MB of data up to US$59.99 for 5GB of data.

The smartphone has GPS/A-GPS and ships with BlackBerry Maps, where you can get maps, text-based turn-by-turn instructions, and search for local businesses. We’ve always found BlackBerry Maps a little frustrating to use because of the slow map redraws and panning capabilities. BlackBerry OS 5.0 improves the app just a bit, but we much prefer using Verizon’s VZ Navigator service, since it also adds real-time voice-guided directions. If you go this route, just be aware that the location-base service costs an additional US$9.99 a month.

Like other BlackBerry models, the Storm 2 can sync with your company’s BlackBerry Enterprise Server (BES), with support for Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise, to deliver corporate email in real time. For those who work for businesses running BES 5.0, you’ll be able to get more email functionality with the Storm 2 and OS 5.0 since you can now manage email folders, access remote file share, forward and view calendar appointments, and more.

With BlackBerry Internet Service, you can also access up to 10 personal/business POP3 or IMAP4 email accounts. There’s also an attachment viewer for opening Microsoft Word, Excel, PowerPoint, Corel WordPerfect, PDF, JPEG, GIF, and more. Thankfully, there’s more instant-messaging support as well, so in addition to BlackBerry Messenger, there are also preloaded clients IM for Windows Live, Yahoo Messenger, Google Talk, and AIM.

To supplement the attachment viewer, the smartphone ships with DataViz Documents To Go Standard Edition, so you can now edit Word, Excel, and PowerPoint files as well. If you want the ability to create new documents, you will have to upgrade to the Premium Edition, however. Staple personal information management tools, like a Calendar, a task list, a memo pad, a voice recorder, a calculator, will also help keep you on track.

There are also download links for popular social networking sites, such as Facebook, MySpace, and Flickr, through the Application Center on the Storm 2. Bing also comes preloaded by default, though this proved to be more of a hassle than a benefit, which we’ll discuss in the Performance section. You can download plenty more apps to the device through the BlackBerry App World. The catalog has a basic, but easy-to-use, interface and features a fairly comprehensive database of applications, which you can view by category, top downloads, or featured items. You can also search by title. You can’t save apps to the microSD card, so you’ll have to download them to the phone’s main memory, but the good news is that RIM has doubled the memory on the Storm 2. The smartphone now offers 256MB Flash memory and 2GB of onboard media memory.

The microSD expansion slot can accept up to 32GB cards, so you can sideload plenty of music and video files onto the BlackBerry Storm 2. The built-in media player supports MP3, WMA, WMA ProPlus, AAC, AAC+, and eAAC+ files, and MPEG4, WMV, and H.264 video clips. There’s a search function, playlist creation, shuffle and repeat, and you get a full-screen mode for video playback. You can purchase and download songs over the air through V Cast Music or stream music from various sites. The included software CD also contains a copy of Roxio Easy Media Creator, so you can create MP3s from CDs and add audio tags.

Last but not least, the BlackBerry Storm 2 offers a 3.2-megapixel camera with video-recording capabilities. It also offers a flash, geotagging capabilities, image stabilization, and the standard camera tools, such as white-balance settings, variable resolutions and qualities, and so forth. Picture quality wasn’t too bad. Images could have been slightly sharper, but the colors were nice and rich.

Performance

We tested the dual-mode (CDMA 800/1900; GSM 850/900/1800/1900) RIM BlackBerry Storm 2 in San Francisco using Verizon Wireless service and call quality was good. The audio and voice quality on our end was very rich and clear with minimal to no background noise. We didn’t experience any dropped calls during our testing period, and we had no problem using an airline’s voice automated system. Callers didn’t enjoy quite the same quality. They said our voice sounded distorted at times, and activating the speakerphone made us sound muffled. On the other hand, we were impressed by how clean and clear speakerphone calls sounded. We paired the Storm 2 with the Logitech Mobile Traveller Bluetooth headset and the Motorola S9 Bluetooth Active Headphones with no problem.

Using Verizon’s 3G network, CNN and ESPN’s mobile sites came up in 11 seconds and 10 seconds, respectively. Meanwhile, a 2.25MB song from V Cast Music took 24.5 seconds to download. We thought that the BlackBerry browser was slightly faster and easier to navigate than previous versions, but it still needs a lot of work to catch up to the browsers on the iPhone, the Palm Pre, and the HTC Hero.

As far as general performance, the Storm 2 uses the same processor as its predecessor, but with the increased memory and updated software, the smartphone felt snappier. For the most part, the accelerometer was quick to change orientation when we rotated the phone, and we had no problems using applications, with the exception of Bing. Twice during our testing, the Storm 2 shut down and reset itself when we tried to use Bing, but we were informed that the installed app was a beta version and the bugs have since been addressed. Otherwise, we didn’t encounter any of the performance issues that doomed the first Storm.

The phone’s GPS found our location on BlackBerry Maps and VZ Navigator in less than a minute. The app was quick to calculate a route and we checked the list of turn-by-turn directions and found them to be accurate. Once on the road, it did a good job of tracking our position and provided clear voice-guided directions and showed any traffic incidents along our route. We also purposefully missed a couple of turns to test the route recalculation rate. It was a little slower than we like, chiming in with last-minute instruction right before the turn, but the VZ Navigator always got us back on track.

The RIM BlackBerry Storm 2 features a 1400mAh lithium ion battery and has a rated talk time of 5.5 hours and up to 11.2 days of standby time.

Check out Blackberry Bold 2 (Onyx) Review.

[Bonnie Cha]

Design

The RIM BlackBerry Bold 9700 looks nothing like its predecessor. Gone is the wide, masculine body and in its place is a more svelte, compact smartphone that should fulfill RIM’s hope of attracting both men and women, and consumers and professionals. At 109 x 60 x 14.1mm and 122g, the Bold 9700 is certainly more pocketable and is even smaller and lighter than the BlackBerry Tour. It feels solid in the hand and features a similar leatherette backing as the original Bold to give it a classy touch. In addition, the chrome edges and lines between the keyboard rows add to the handset’s appeal.

The BlackBerry Bold 9700 has a leaner and less masculine look than its predecessor. Here it is pictured next to the BlackBerry Curve 8900.

Given the smaller size, you do lose a little bit in screen real estate. The Bold 9700 has a 2.44-inch display (compared with 2.75 inches) but its 480 x 360-pixel resolution at 245 pixels per inch certainly keeps things clear and sharp. It’s the same as the Tour’s and while we did miss having the larger screen when viewing Web pages and videos, overall we had no complaints. Text was easy to read and images looked crisp with vibrant colors. 

The user interface is largely unchanged, though BlackBerry OS 5.0 brings some slight refinements. For example, the calendar has an easier to use system for creating new appointments with drop-down lists, and you can set your alarm clock using a spinning wheel. The home screen and main menu will be familiar to previous owners, though; you can customize the home screen with different themes and background images as well as six different shortcuts. 

Below the display, you get the standard BlackBerry controls: Talk and End keys, a menu shortcut, and a back button. However, like the BlackBerry Curve 8520, the Bold 9700 replaces the traditional trackball navigator with an optical trackpad. The move from trackball to trackpad is surprisingly easy, and we were impressed by its responsiveness (you can also adjust its sensitivity to your liking through the Options menu). Scrolling through lists and navigating menus feels smoother using the trackpad and you can select an item simply by pressing down. RIM plans to use the trackpad in all its future devices, and that’s fine by us. Like we mentioned earlier, the transition from one to the other felt easy and natural; plus, perhaps this will eliminate the issue that some users have had where the trackball stops working for whatever reason and needs to be replaced.

Like the Curve 8520, the Bold now features an optical trackpad instead of a trackball navigator.

Just below is the Bold 9700’s 35-key full QWERTY keyboard. Though not as spacious as the original Bold’s, the large and comfortable buttons are ideal for typing both short text messages and longer emails. The individual keys have raised ridges so they’re easier to use compared to completely flat buttons, and they provide a nice springy feedback. If anything, they were just a touch stiff to press, but overall, we’re very happy with the keyboard. 

On the left spine, there’s a 3.5mm headphone jack, a microUSB port/power connector, and a customizable shortcut key. You get a second convenience key on the right side, which is designated to the camera by default, and a volume rocker. The top holds a mute and lock buttons, and the camera and flash are located on back. 

Our review unit from RIM included an AC adapter, a USB cable, a 2GB microSD card, a wired stereo headset, and a belt holster in the box. However, T-Mobile’s final sales package may vary. For more add-ons, please check our cell phone accessories, ringtones, and help page. 

Features

The RIM BlackBerry Bold 9700 marks the first 3G (UMTS/HSDPA 900/1700/2100) BlackBerry for T-Mobile. The carrier’s been on a tear lately to launch its 3G network in new markets, which now reaches 170 million people in more than 235 cities nationwide. It still trails behind the other major service providers in terms of coverage, but it’s certainly good to see T-Mobile ramping up its efforts and bringing more 3G handsets to the lineup, particularly full-featured ones like the Bold 9700. 

Like the RIM BlackBerry Storm 2, the Bold 9700 is shipping with BlackBerry OS 5.0 (version 5.0.0.330 to be exact), which brings some enhancements to the messaging and calendar capabilities as well as to the BlackBerry browser. 

Although BlackBerry 5.0 doesn’t bring tabbed browsing or dramatic navigation improvements, it offers faster JavaScript (now enabled by default) and CSS processing for quicker page loading. In addition, the browser supports BlackBerry widgets and Google Gears as well as the real-time streaming protocol, so you can watch streaming videos from sites like mobile YouTube. While the BlackBerry browser has made small steps forward, it’s still leaps behind the likes of the iPhone, Palm Pre, and Android devices. We understand that RIM has invested in improving its browser with its recent acquisition of Torch Mobile (developers of a WebKit-based browser) and by joining Adobe’s Open Screen Project; we just hope it doesn’t take too long to play catch up. 

In addition to 3G, the Bold 9700 has Wi-Fi and UMA (unlicensed mobile access) support, which means you can make and receive unlimited calls over a wireless network without using calling plan minutes. Just be aware that in order to do this you will need to sign up for T-Mobile’s Unlimited HotSpot Calling plan, which starts at US$10 per month.

Other phone features include quad-band world roaming, a speakerphone, voice-activated dialing, smart dialing, conference calling, speed dial, visual voice mail, and text and multimedia messaging with threaded chat view. In addition, the Bold 9700 features background noise suppression technology for clearer audio. Bluetooth is also available and includes support for mono and stereo Bluetooth headsets, hands-free kits, serial port profile, dial-up networking, audio source, and AV remote. The Bold 9700 is equipped with GPS/A-GPS. 

As for written communications, the Bold 9700 continues to offer the great messaging capabilities. The smartphone can sync with your company’s BlackBerry Enterprise Server (BES), with support for Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise, to deliver corporate email in real time. For those who work for businesses running BES 5.0, you’ll be able to get more email functionality with the Bold and OS 5.0 since you can now manage email folders, access remote file share, forward and view calendar appointments, and more. 

With BlackBerry Internet Service, you can also access up to 10 personal/business POP3 or IMAP4 email accounts. There’s also an attachment viewer for opening Microsoft Word, Excel, PowerPoint, Corel WordPerfect, PDF, JPEG, GIF, and more. There are also preloaded instant messaging clients for AIM, Google Talk, ICQ, Yahoo, Windows Live, and BlackBerry Messenger. 

To supplement the attachment viewer, the smartphone ships with DataViz Documents To Go Standard Edition, so you can now edit Word, Excel, and PowerPoint files as well. If you want the ability to create new documents, you will have to upgrade to the Premium Edition, however. Other preloaded personal information management tools include a calendar, a task list, a memo pad, a voice recorder, and a calculator. However, there are plenty more productivity apps, utilities, games, and more available for download through the BlackBerry App World. Be aware that you can save apps only to the phone’s internal memory (256MB flash), so keep tabs on what you’re downloading. You can check your available storage by going to Settings > Options > Memory. 

To free up some space, we recommend storing all your multimedia files on a storage card, and the Bold 9700 even ships with a 2GB card to get things started. The built-in media player supports MP3, WMA, WMA ProPlus, AAC, AAC+, and eAAC+ files, and MPEG4, WMV, and H.264 video clips. There’s a search function, playlist creation, shuffle and repeat, and you get a full-screen mode for video playback. You can easily sync your personal library, whether it be through iTunes or through Windows Media Player with BlackBerry Media Sync, and now the BlackBerry Desktop Manager software support both Mac and PCs.

The picture quality of the Bold’s 3.2-megapixel camera was quite good.

Finally, the Bold 9700 brings an upgraded camera, going from 2 megapixels to 3.2 megapixels. It offers variable zoom, auto focus, a flash, and video-recording capabilities. Editing options are pretty standard with various size and quality choices, white-balance controls, and color effects. You can also use the phone’s GPS to geotag photos. Picture quality was impressive. Objects looked clear in images, and colors weren’t washed out, even in bright sunlight. 

Performance

We tested the quad-band (GSM 850/900/1800/1900) RIM BlackBerry Bold 9700 in New York using T-Mobile service and call quality was good. On our end, the audio was clear with very little background noise so we had no problem hearing our callers or using an airline’s voice automated response system. Friends also reported good things about the Bold’s sound quality. They didn’t complain of any voice distortion or weird noises. In addition, they were impressed by the clarity of the speakerphone and didn’t even realize that we had switched over to speakerphone halfway through the call until we told them. Unfortunately, the audio wasn’t quite as pristine on our side; voices sounded a bit tinny, but it certainly didn’t prevent us from continuing with the conversation. 

We had no problems pairing the smartphone with the Logitech Mobile Traveller Bluetooth headset or the Motorola S9 Bluetooth Active Headphones. Thanks to the 3.5mm standard jack, we also plugged in some Bose On-Ear Headphones and enjoyed some rich-sounding tunes. Video playback was also smooth with synchronized images and audio. 

T-Mobile’s 3G coverage in New York was reliable though not blazingly fast. CNET’s full site came up in 57 seconds, and CNN and ESPN’s mobile sites loaded in 11 seconds and 13 seconds, respectively. We’ve said it before but we’ll say it again: though RIM has made some drastic improvements to its browser in the past year, it still lags behind all the other major operating systems. The navigation is clunky and slow, but it seems that the company realizes this weakness and is committed to developing a better browser. In fact, RIM recently posted a job opening for a WebKit developer, so we look forward to a day where we actually enjoy the mobile Web experience on a BlackBerry since it does everything else so well. 

The Bold 9700’s next-gen 624MHz processor certainly delivered, as the smartphone felt snappy. We only encountered some minimal delays when using the camera. Unfortunately, we were not able to try out the GPS and navigation on the BlackBerry Bold 9700 before press time but will update this section as soon as we do. In addition, we’ll report back on battery drain results. The BlackBerry Bold 9700 features a 1,500mAh lithium-ion battery with a rated talk time of 6 hours and up to 17 days of standby time.

[Bonnie Cha]